Privacy Policy

Latest update: [14.08.2025]

This Privacy Policy describes how LIK Consult collect, use, store and protect the personal data of website users https://lik-consult.com.
We are committed to protecting the privacy of your personal information in accordance with General Data Protection Regulation (GDPR) и Personal Data Protection Act (PDPA).

1. What data we collect

We may collect the following personal data when you use our website:

• Name and surname
• Email address
• Phone number
• Content of the request sent via the contact form
• IP address and device data (automatically collected for security and statistical purposes)

2. How we collect the data

• Voluntary provision: by filling in the contact form or sending an email to us.
• Automatic collection: through cookies and analytics tools (e.g. Google Analytics) that collect information about how the site is used.

3. What we use the data for

Your personal data is used for:

1. Reply to sent requests
2. Preparation of offers and provision of property information
3. Sending email newsletters and marketing information (consent only)
4. Improve site performance and user experience
5. Compliance with legal obligations

4. Legal basis for processing

We process your personal data on the basis of:

• Your consent - when filling in a contact form or subscribing to an email newsletter
• Contractual relationship - in the preparation and submission of tenders
• Legal obligation - as necessary for accounting or other regulatory requirements
• Legitimate interest - to protect our rights and improve our services

5. Data retention period

• Data sent via a contact form is stored for up to 2 years after the last communication, unless you request its deletion.
• Email campaign data is stored until unsubscribed from the newsletter.
• Data required by law (e.g. accounting records) shall be retained for the periods specified by Bulgarian law.

6. Sharing of personal data

Your data shall not be sold or made available third parties, except:

• To providers of technical and hosting services (only if necessary for the maintenance of the site)
• To public authorities where required by law

7. Consumer rights

You have the right to:

• Get access to your personal data
• Correct inaccurate or incomplete data
• You want erasure ("right to be forgotten")
• Restrict or object to processing
• Transfer your data to another administrator
• Withdraw consent at any time

To exercise your rights, send an email to contact@lik-consult.com.

8. Cookies

The site uses cookies to:

• Site functionality
• Analytical purposes (Google Analytics)
• Marketing and advertising campaigns

Detailed information can be found in our Cookie Policy.

9. Data security

We implement technical and organisational measures to protect personal data from unauthorised access, loss or misuse.

10. Changes to the Policy

We may update this Privacy Policy and changes will be posted on this page with a new effective date.

11. Contact

LIK Consult
Email: contact@lik-consult.com
Website: https://lik-consult.com